LiquidWeb Review

TL;DR: What We Think of LiquidWeb

LiquidWeb has built a reputation as a premium web hosting provider. While their focus on high-end services often made them less accessible, they now offer a budget-friendly $5 Cloud VPS plan, opening the door for smaller businesses. Despite the shift, LiquidWeb’s core strength remains in delivering top-notch managed hosting services with exceptional support.


Suitable for:

eCommerce, Enterprise, Managed WordPress, Developers-friendly, or Adult Website

LiquidWeb Review - Website Screenshot
HostScore
80.7%
Promo Coupon*

Website: https://www.liquidweb.com/

LiquidWeb Pros & Cons

LiquidWeb Pros

  • Powerful enterprise hosting solutions with great scalability
  • 100% network uptime, backed by detailed Service Level Agreement (SLA)
  • Excellent customer support – 59-Second support response guarantee
  • Self-operated data centres – Higher degree of security and data integrity compared to providers renting space from third-parties
  • PCI-Compliant and HIPAA-Compliant hosting servers available
  • Cheaper cloud VPS plan (starts at $5/mo) now available

LiquidWeb Cons

  • Does not provide low-cost shared hosting plans
  • No Asia-based data center

Visit LiquidWeb to learn more about the features

Evaluating LiquidWeb: A Breakdown of Performance, Security, and Other Key Features

Founded in 1997 by Matthew Hill, Liquid Web has established itself as a leading player in the hosting and managed cloud services market, catering specifically to the needs of businesses, developers, and professionals. With its headquarters in Lansing, Michigan, the company has grown to serve over 45,000 customers in 150 countries, managing more than 500,000 sites globally.

Liquid Web is renowned for its industry-leading customer service, exemplified by its 59-second support guarantee, and its commitment to delivering reliable, high-performance hosting solutions.

The company’s offerings range from managed WordPress and WooCommerce hosting to dedicated servers, VPS hosting, and custom enterprise solutions. Liquid Web’s focus on security and compliance, including HIPAA and PCI-compliant hosting, makes it a trusted partner for industries with stringent regulatory requirements. Over the years, Liquid Web has earned numerous accolades for its innovation and customer satisfaction, reinforcing its position as a trusted provider in the competitive hosting landscape.

In the following sections, we’ll take a closer look at how LiquidWeb performs across critical areas like hosting speed, server security, customer support, and overall value.

What Can You Expect from LiquidWeb in Terms of Speed & Uptime Performance?

Yes, LiquidWeb is designed to deliver reliable speed and uptime, supported by several performance-enhancing features. The provider uses a built-in caching mechanism to improve page load times by storing frequently accessed data and reducing server load. It also uses HTTP/2, integrates with a global CDN, leverages WordPress-optimized servers, and offers generous server resources allocation to improve overall site performance.

Additionally, NVMe storage, available in most LiquidWeb hosting plans, provides superior read/write speeds compared to traditional SSDs, helping websites retrieve data quickly and perform well under heavy traffic.

Together, these features ensure strong performance and reliable uptime, even under demanding conditions.

Is Your Website Safe with LiquidWeb’s Security Measures?

Yes, websites hosted at LiquidWeb are safe. The hosting provider implements a range of security measures designed to protect your data and ensure website reliability. Key server security features include:

  • DDoS protection, which shields your site from malicious traffic.
  • Web Application Firewall (WAF), which blocks potential threats before they reach your site.

Daily backups are included as a standard feature, allowing for quick restoration of your website in case of any issues.

With these measures in place, you can trust that your website is well-protected against online risks.

What Can You Expect from LiquidWeb’s Customer Support?

LiquidWeb offers a range of 24×7 customer support options to ensure users get timely assistance. Help is available via phone, live chat, and email. Additionally, you can also access the knowledge base for self-help guides and troubleshooting. User feedback on customer support is overwhelmingly positive, with fast response times and knowledgeable representatives consistently praised for their effectiveness in resolving issues.LiquidWeb Support PageLiquidWeb Support Page

Is LiquidWeb’s Pricing Justified by the Value and Features It Offers?

LiquidWeb is expensive, but its higher pricing aligns with the specialized, high-quality hosting services it provides. Their premium pricing is justified by its high-performance, secure, and scalable hosting. The inclusion of compliance-oriented services (ie. HIPAA compliant, PCI compliant solution) makes LiquidWeb a strategic choice for sectors with stringent regulatory requirements.

How is LiquidWeb Rated Based on Overall Market Satisfaction?

Based on our market research, user satisfaction with LiquidWeb is overwhelmingly positive. Despite its higher cost, LiquidWeb distinguishes itself as an outstanding option for users seeking a high-quality hosting solution.

Customers especially appreciate their responsive and effective customer support, frequently mentioning staff members who provided outstanding assistance. The company’s ability to address technical issues promptly and efficiently is a recurring theme in customer feedback.

LiquidWeb happy customerLiquidWeb happy customer

For additional insights, please refer to the user reviews section below.

Is LiquidWeb Suitable for Beginners?

No. Being focused on upscale hosting solution, we do not recommend LiquidWeb for newbies.

Is LiquidWeb Suitable for Small Businesses?

LiquidWeb can be a suitable choice for small businesses seeking premium web hosting solutions. While their services might be at a higher price point, the comprehensive support, top-of-the-class server performance, and fully-managed hosting environment offer significant value. The full range of scalable hosting solutions available with LiquidWeb means businesses can focus in growth and not to worry about the technical backend of their website.

HIPAA- and PCI-Compliant Hosting Solution

Additionally, LiquidWeb offers HIPAA and PCI-compliant hosting solutions, providing businesses in healthcare and eCommerce with the highest levels of security and compliance necessary to protect sensitive data. Whether handling patient records or processing credit card transactions, businesses can rely on LiquidWeb’s poweful infrastructure to meet stringent regulatory requirements, ensuring that their operations remain secure and trustworthy.

When hosting at LiquidWeb, a healthcare provider can confidently store and share electronic health records (EHRs) without worrying about HIPAA violations. Or, an eCommerce business can securely handle payment information directly on their website with LiquidWeb’s PCI compliant servers.

LiquidWeb HIPAA CompliancesLiquidWeb HIPAA Compliances
Learn more about LiquidWeb HIPAA hosting solution.

LiquidWeb PCI CompliancesLiquidWeb PCI Compliances
Learn more about LiquidWeb PCI hosting solution.

Is LiquidWeb Suitable for Web Developers?

Yes, LiquidWeb is made for web developers seeking powerful hosting solutions. Their fully-managed VPS hosting plans, although not the cheapest, provide the peace of mind of round-the-clock support with guaranteed quick response times. The emphasis on exceptional support and value-added services, such as dedicated developer tools and cloud object storage, makes it ideal for demanding projects. Additionally, owning and maintaining their own data centers ensures high-quality service and the ability to host complex web applications. LiquidWeb’s focus on upscale, scalable solutions aligns well with the needs of large web agencies, developers, and corporate clients who require top-tier hosting services.

Is It Possible to Host Custom Email with LiquidWeb?

Yes, you can host your own email accounts with LiquidWeb. This significantly reduces your costs by eliminating the need for expensive third-party email services.

How Easy Is the Onboarding Process with LiquidWeb?

New customer onboarding process is smooth and easy at LiquidWeb. As soon as payment is completed, you will recieve a welcome emails with all the necessary details to get started on their platform.

Moreover, LiquidWeb’s 59-seconds customer support policy guarantees that you’ll be connected to a support technician in under a minute, ensuring prompt assistance whenever you need it. Hence, even if you bump into any issues during onboarding (which you likely won’t), help is just one click away.

Does LiquidWeb Offer a Free Trial?

Yes, LiquidWeb offers a 30-day free trial period. If you are not satisfied with their services for any reason, you can cancel within this period and receive a full refund.

Try now: Visit & Sign Up at LiquidWeb Official Website

LiquidWeb Plans & Pricing

LiquidWeb provides a range of web hosting plans designed to meet the needs of different users, including VPS, Dedicated, Cloud, and Reseller Hosting. The company also offers specialty services such as Managed WordPress, Adult Websites, Email, and Game Server Hosting.

  • VPS Hosting: Starting from $20 – $55 per month
  • Dedicated Hosting: Starting from $199 – $549 per month
  • Cloud Hosting: Starting from $5 – $350 per month
  • WordPress Hosting: Starting from $17.5 – $912.5 per month
  • Windows Hosting: Starting from $65 – $145 per month
  • Application Hosting: Starting from $5 – $350 per month
  • Email Hosting: Starting from $2.25 – $4 per month

Web hosting prices are subject to change, and promotional rates may only be available for a limited time or for new customers. To ensure you get the most accurate and current pricing details, we recommend visiting the official LiquidWeb website.

Consider Renewal Prices When Choosing

When evaluating hosting options, keep in mind that many providers offer substantial discounts during the initial signup period, but prices can rise significantly upon renewal. It’s crucial to research and compare renewal rates alongside introductory offers to get a clear picture of the long-term cost.

To help you in making an informed decision, we have prepared a summary table below comparing the initial signup and renewal costs of LiquidWeb services with several other providers we monitor.

Compare LiquidWeb’s Signup Cost Against Competitors

Web Host Shared Hosting Signup Fees Shared Hosting Renewal Fees VPS Hosting Signup Fees VPS Hosting Renewal Fees
LiquidWeb $ – /mo $ – /mo $20.00 – 55.00/mo $20.00 – 55.00/mo
DreamHost $2.95 – 2.95/mo $6.99 – 12.99/mo $13.75 – 110.00/mo $15.99 – 114.99/mo
HostWinds $5.24 – 8.24/mo $6.99 – 10.99/mo $8.24 – 395.24/mo $10.99 – 526.99/mo
AltusHost $10.92 – 27.39/mo $10.92 – 27.39/mo $17.52 – 70.23/mo $17.52 – 70.23/mo
HostArmada $2.99 – 5.49/mo $11.95 – 21.95/mo $29.95 – 74.23/mo $59.90 – 148.45/mo
Nexcess $ – /mo $ – /mo $ – /mo $ – /mo

Caution: Prices May Vary Web hosting prices can change frequently. For the most accurate and up-to-date pricing information, Please visit the official LiquidWeb Website.

LiquidWeb Cancellation Policy

Liquid Web requires all cancellations to be submitted via a verified support ticket. Once a cancellation request is made, services are terminated permanently and cannot be recovered, so users must ensure they back up all necessary files, databases, and emails beforehand. Services can be canceled directly through the Liquid Web Account Portal or by contacting their support team. Liquid Web does not provide refunds unless explicitly stated in the service terms.

Final Thought: Is LiquidWeb Right for You?

LiquidWeb has long been recognized as a premium web hosting provider, catering primarily to larger businesses and enterprises with high-performance solutions. With a commitment to 100% network uptime and a 59-second response time for all technical support requests, LiquidWeb stands out as a reliable choice in the hosting industry.

Traditionally, their focus on enterprise-scale offerings meant that smaller businesses and individuals often found their services out of reach, especially without standard shared hosting options. However, LiquidWeb has recently introduced a more budget-friendly $5 Cloud VPS hosting plan, making their dependable and powerful hosting accessible to smaller businesses and newcomers. While their expertise remains in upscale and high-end hosting solutions, this new option allows a wider audience to experience the exceptional quality and support that LiquidWeb is known for.